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Terms of Service

Last updated: January 15, 2025

These Terms of Service govern your use of ClarityBuildPro's construction project management platform. By using our service, you agree to these terms.

1. Acceptance of Terms

By accessing or using ClarityBuildPro ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service, including contractors, builders, clients, and subcontractors who interact with projects through our platform.

We reserve the right to update these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the new Terms.

2. Service Description

ClarityBuildPro is a cloud-based construction project management platform designed to help residential builders and contractors manage projects, communicate with clients and subcontractors, and streamline construction workflows.

Our Service includes:

  • Project management tools and dashboards
  • Client communication portals
  • Subcontractor coordination features
  • Document and photo management
  • Change order and approval workflows
  • Punch list management
  • Project timeline and milestone tracking

We continuously improve and update our Service. Features may be added, modified, or discontinued at our discretion, with reasonable notice to users when possible.

3. User Accounts

Account Creation:

To use our Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

Account Security:

  • You are responsible for safeguarding your account password and all activities under your account
  • You must immediately notify us of any unauthorized use of your account
  • We are not liable for any loss or damage from your failure to comply with these security obligations

Account Types:

  • Primary Account Holders: Contractors/builders who subscribe to our Service
  • Client Users: Homeowners and clients invited to view their projects
  • Subcontractor Users: Trade partners invited to access project information

Primary Account Holders are responsible for managing access permissions for their clients and subcontractors.

4. Subscription & Billing

Subscription Plans:

Our Service is offered through various subscription plans based on the number of active projects. Current pricing and plan details are available on our pricing page.

Free Trial:

We offer a 14-day free trial for new users. No credit card is required to start your trial. At the end of the trial period, you must choose a paid plan to continue using the Service.

Billing Terms:

  • Subscription fees are billed in advance on a monthly or annual basis
  • All fees are non-refundable except as required by law
  • We may change our pricing with 30 days' notice to existing subscribers
  • Failed payments may result in service suspension after reasonable notice

Automatic Renewal:

Subscriptions automatically renew unless cancelled before the renewal date. You may cancel your subscription at any time through your account settings.

5. Acceptable Use

Permitted Use:

You may use our Service only for legitimate construction project management purposes in accordance with these Terms and applicable laws.

Prohibited Activities:

  • Using the Service for any unlawful purpose or in violation of any laws
  • Uploading or sharing content that is illegal, harmful, or violates others' rights
  • Attempting to gain unauthorized access to our systems or other users' accounts
  • Interfering with or disrupting the Service or servers
  • Using the Service to spam, harass, or abuse others
  • Reverse engineering, decompiling, or attempting to extract source code
  • Reselling or redistributing the Service without authorization

We reserve the right to investigate and take appropriate action against users who violate these terms, including account suspension or termination.

6. Intellectual Property

Our Rights:

The Service and its original content, features, and functionality are owned by ClarityBuildPro and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Rights:

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use the Service for your business purposes.

User Content:

You retain ownership of all content you upload to the Service (project data, photos, documents, etc.). By uploading content, you grant us a license to store, process, and display that content as necessary to provide the Service.

Feedback:

Any feedback, suggestions, or ideas you provide about the Service may be used by us without any obligation to you.

7. Data Ownership & Privacy

Your Data:

You own all data you input into the Service. We do not claim ownership of your project data, client information, or other content you upload.

Data Access:

You control who has access to your project data through the permission settings in your account. Clients and subcontractors only see the information you choose to share with them.

Data Export:

You can export your data at any time through your account settings. Upon account termination, we will provide reasonable assistance in data export for a limited time.

Privacy:

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Service Availability

Uptime:

We strive to maintain high service availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or technical issues.

Maintenance:

We may perform scheduled maintenance with advance notice when possible. Emergency maintenance may occur without prior notice.

Service Modifications:

We reserve the right to modify, suspend, or discontinue any part of the Service at any time. We will provide reasonable notice for significant changes that affect functionality.

9. Termination

Termination by You:

You may terminate your account at any time by canceling your subscription through your account settings or by contacting us directly.

Termination by Us:

We may terminate or suspend your account immediately if you violate these Terms or for other reasons we deem necessary to protect our Service or other users.

Effect of Termination:

  • Your right to access and use the Service will cease immediately
  • We will retain your data for a reasonable period to allow for data export
  • After this period, your data may be permanently deleted
  • Provisions of these Terms that should survive termination will remain in effect

10. Limitation of Liability

Disclaimer:

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or completely secure.

Limitation:

To the maximum extent permitted by law, ClarityBuildPro shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Maximum Liability:

Our total liability to you for any claims arising from or related to the Service shall not exceed the amount you paid us in the twelve months preceding the claim.

Construction Industry Considerations:

While our Service is designed to help manage construction projects, you remain solely responsible for all construction decisions, safety compliance, building codes, and project outcomes.

11. Dispute Resolution

Governing Law:

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

Dispute Process:

Before pursuing formal legal action, we encourage you to contact us directly to resolve any disputes. Many issues can be resolved quickly through direct communication.

Jurisdiction:

Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in the United States, and you consent to the jurisdiction of such courts.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@claritybuildpro.com

Address: ClarityBuildPro Legal Department

Response Time: We aim to respond to all legal inquiries within 5 business days

For general support questions, please use our regular support channels available in your account dashboard.

Ready to Get Started?

Now that you understand our terms, start your free trial and see how ClarityBuildPro can transform your construction projects.

No credit card required • 14-day free trial • Full access to all features