Frequently Asked Questions

Not at all. You can create your account and set up your first project in under 5 minutes. The platform is designed to be intuitive and easy to use from day one. We provide step-by-step guidance and our support team is available to help if needed.

Most builders have their team actively using ClarityBuildPro within their first week. We provide onboarding resources, video tutorials, and personal support to ensure a smooth transition. Your clients and subs don't need any training - the portals are designed to be instantly intuitive.

ClarityBuildPro is built specifically for builders, not tech experts. If you can send a text message, you can use our platform. We've eliminated complex features and focused on the tools that actually matter for construction projects.

Yes, we provide tools and support to help you migrate your existing project information. Our team can assist with importing contact lists, project details, and documents to get you started quickly.

No, ClarityBuildPro adapts to your existing workflow. You can start by using it alongside your current methods and gradually transition as you become more comfortable. Many builders begin with just client communication and expand from there.

Clients receive a simple link to their personalized project portal. They can access it from any device - phone, tablet, or computer - without downloading any apps. They see real-time updates, photos, documents, and can communicate directly with you.

We've designed the subcontractor portal to be extremely simple - no complex features or confusing interfaces. Most subs appreciate having access to the latest plans and schedules. For those who prefer phone calls, you can still manage their information in the system and communicate however works best.

Absolutely. ClarityBuildPro works perfectly on smartphones and tablets. You can update project status, upload photos, communicate with clients, and manage punch lists right from the job site. Everything syncs automatically across all devices.

Change orders are built into the workflow. You can document the change, get client approval with digital signatures, update project timelines, and track the additional costs - all in one place. This creates a clear paper trail and prevents disputes.

You can upload and share any file type - plans, photos, contracts, permits, invoices, specifications, and more. Files are organized by project and automatically backed up. Clients and subs only see the files you choose to share with them.

Yes, ClarityBuildPro is designed for all types of residential construction projects - custom homes, spec builds, additions, kitchen remodels, whole house renovations, and everything in between. The tools adapt to your project type.

Yes, you can add your company logo and colors to create a professional, branded experience for your clients. This reinforces your company's professional image and helps with marketing.

The dashboard gives you a bird's-eye view of all your active projects. You can see which projects need attention, upcoming deadlines, and client communications across all jobs. Switch between projects with a single click.

We provide email and chat support during business hours, with most responses within 2 hours. Our support team understands construction and can help with both technical questions and best practices for managing projects.

Yes, we offer live training sessions, video tutorials, and written guides. For larger teams, we can provide personalized training sessions. Most builders find the platform intuitive enough that minimal training is needed.

We're building a community of ClarityBuildPro users where builders can share tips, best practices, and learn from each other. You'll also get access to our resource library with templates and guides for better project management.

We release updates regularly based on user feedback. As a growing platform, we're constantly improving and adding features that builders actually request. You'll always have access to the latest version at no additional cost.