Help Center
Everything you need to get the most out of ClarityBuildPro
Popular Help Topics
Getting Started
New to ClarityBuildPro? Learn the basics and set up your first project in minutes.
View All Getting Started →Project Management
Master project organization, timelines, and collaboration with your team.
View All Project Help →Client Communication
Keep clients informed and happy with professional communication tools.
View All Communication Help →Subcontractor Management
Coordinate with your trade partners and keep everyone on the same page.
View All Sub Management →Account & Billing
Manage your subscription, billing, and account settings with ease.
View All Account Help →Troubleshooting
Having issues? Find solutions to common problems and technical questions.
View All Troubleshooting →Video Tutorials
Watch step-by-step guides to master ClarityBuildPro
Getting Started with ClarityBuildPro
Learn the basics and set up your first project in under 6 minutes.
Watch Tutorial →Setting Up Client Communication
Create client portals and establish professional communication workflows.
Watch Tutorial →Managing Subcontractors
Coordinate with your trade partners and streamline project communication.
Watch Tutorial →Frequently Asked Questions
Quick answers to common questions
How do I add a new project?
To add a new project, click the "New Project" button on your dashboard, fill in the project details including name, address, and start date, then invite your clients and subcontractors. You can also upload initial documents and photos during setup.
Can clients access the platform on mobile?
Yes! ClarityBuildPro is fully responsive and works perfectly on all devices. Clients can access their project portal from any smartphone, tablet, or computer with an internet connection.
How do I manage change orders?
Change orders are managed through the project dashboard. Create a new change order, specify the details and cost impact, then send it to your client for digital approval. All change orders are tracked and documented automatically.
What file types can I upload?
You can upload most common file types including images (JPG, PNG, HEIC), documents (PDF, DOC, DOCX), and plans (PDF, DWG). Each file can be up to 25MB, and there's no limit on the total number of files per project.
Still Need Help?
Can't find what you're looking for? Our support team is here to help you succeed with ClarityBuildPro.
Support Hours: Monday - Friday, 8 AM - 6 PM EST
Response Time: We typically respond within 2-4 hours during business hours